The allegations made in these complaints are unproven, are not at all times user of all consumers’ experiences with Advantage, and can get have outdated suggestions (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.
“I have a fees plan actually have a living passionate commission that was developed through KHESLC, it withdraw XXXX out-of my savings account thirty day period and set they within the membership amount XXXX and therefore continues on that which you few days possesses as XXXX off XXXX this page I simply obtained XX/XX/XXXX so i shouldn’t be inside default XXXX XXXX”
I disputed it to my credit history and because I experienced finalized an agreement they said that it absolutely was genuine
“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. In XX/XX/XXXX, I received an alert from my credit monitoring service that my student loan balance had increased. I logged into the KHESLC web portal to determine what caused https://paydayloanscalifornia.net/cities/hanford/ my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. As a result I lost over <$>of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”
I believe that it to-be a good predatory lending tactic wherein KHESLC may be able to boost accumulated desire towards loan without any studies or purpose of your debtor, in order to increase their money
“I began choosing phone calls out of Kentucky higher education immediately after my dad died within the XX/XX/XXXX. We averted the fresh new phone calls at first then again felt like I needed to cleanse up my personal borrowing from the bank therefore i replied the device. We presumed because of my personal disposition once dad enacted, this is the loan I experienced a long time ago. We even-set up fee arrangements into the college or university and so i you can expect to pay back good morning. Well whenever i is actually getting greater toward my personal credit file seeking to locate one thing fixed I seen almost every other deceptive hobby back at my credit file. Like which have a few almost every other social cover number regarding my personal account. Also some other account that were perhaps not exploit and have now because become removed once i look over my personal credit file We noticed the school which i to start with had the mortgage is on there additionally the account signed. Whilst I am considering it Kentucky higher education it suggests I have also made money that i had not earlier in the day. It suggests I experienced the borrowed funds from inside the XXXX and i performed maybe not get that loan regarding you to school in XXXX. I additionally hit off to the college just in case it in the long run named me straight back, I got an extended discussion with hey lady throughout the my personal membership I inquired her to deliver me personally the first records of mortgage where I got first become the loan toward organization. I still have not received you to definitely paperwork via email address. She and additionally went on and on from the most of the processes We would have to go through, which often, We shared with her that was not my loan. I am not saying attending shell out that loan that’s not mine I will be following through. We named and you may talked which have a woman with the borrowing agency who contributed me to reach out to all of you. Delight assist me with this matter as it is planning to end me out-of providing my personal stimuli or anything that may are from the government such as for example my taxation come back, ect. Really don’t owe this financing, and i is attach a copy of dos off my personal borrowing from the bank records. Then you can observe that I did not get this loan as well as have get a hold of all the other deceptive craft that was into my personal account. Thanks for your time and I hope in order to listen to straight back as soon as possible.”